Recalls for 2023 Gmc Sierra 3500

DEFECT #1 - LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Posted on: 2024-02-01
Description
General motors, llc (gm) is recalling certain 2020-2024 chevrolet silverado 2500, 3500, gmc sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Corrective Action
Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Letters informing owners of the safety risk were mailed on march 18, 2024.  Owner notification letters are expected to be mailed may 1, 2024.  Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782.  Gm's number for this recall is n232426400.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.